I wanted to drop you a quick note in connection with the excellent experience we recently had with Joel (FRLN Landscape Architect). As an owner of multiple businesses myself, I am traditionally very frustrated with most other companies. It seems that when we are in a good economy, customer service and overall business etiquette goes out the window.
This was definitely not the case with Joel. From the first time my wife met Joel, and then working with him throughout the whole landscape project, he was informative, polite, patient, and thorough. He returns call promptly, arrived on time, treated his coworkers with respect and did what he said he was going to do. I would highly recommend him to anyone else.
This truly was a great experience and in a time when it is hard to find and retain good employees, I personally believe Joel is a valuable asset to you company.